Farmers Insurance Collision Repair in Hawthorne, CA
Farmers claims and body work in Hawthorne
The Body Shop Collision Repair is a family-run body shop at 12911 Cerise Ave in Hawthorne. Every carrier is accepted here, Farmers included. Many Farmers customers deal with a local agent rather than a call centre, which usually makes the first step easier - but the estimate, the photographs and the back-and-forth with the adjuster still have to be done properly, and that part is on us.
How we run a Farmers claim
- Report the loss. Through the Farmers mobile app, on farmers.com, through your Farmers agent, or by calling the claims number in your policy documents. Note the claim number.
- Free estimate. Come by during opening hours, no appointment. We look at the car, list parts and labour, and photograph the damage including what is hidden under trim and bumper covers.
- Submission. Estimate plus the photo set go to your Farmers adjuster under the claim number.
- Approval, and a supplement if the first number is short. Anything found after teardown gets photographed, priced and sent for additional approval. Nothing gets quietly skipped.
- Repair. Panel and structural work, replacement parts, paint matched to your factory finish, reassembly, final check.
- Pick-up. You pay your deductible; Farmers pays the approved balance.
Work covered on Farmers claims
- Collision repair and panel replacement
- Bumper and fender repair or replacement
- Car painting, colour matching and refinishing
- Paintless dent removal (PDR) and conventional dent repair
- Scratch repair
- Claims assistance: estimates, photo documentation, supplements, adjuster communication
- Towing arranged through a third-party partner
- Cars and motorcycles
Recommended shop versus your shop
Farmers keeps its own list of recommended repair facilities and you may well be pointed at one. In California the decision is still yours: the owner of the vehicle chooses where the car is repaired, and using an independent shop does not weaken the claim. Call (323) 661-6600 if you want that explained before you commit.
Where we are
12911 Cerise Ave, Hawthorne, CA 90250
Phone: (323) 661-6600
Email: 711body@gmail.com
Mon-Fri 9:00 AM - 7:30 PM · Sat 10:00 AM - 7:00 PM · Sun 11:30 AM - 4:30 PM
After-hours towing and drop-off available - call us.
Start with our insurance claims overview, or read about GEICO, State Farm, AAA, Progressive, Allstate and Mercury claims.
Farmers claim questions we get asked
Can I choose my own shop on a Farmers claim in California?
Yes. In California the vehicle owner picks the repair facility. Farmers may recommend a shop from its own list, but you can bring the car to The Body Shop Collision Repair in Hawthorne and the claim is handled normally.
Do you accept Farmers Insurance?
We accept every insurance company, Farmers included. Bring the claim number and we deal with the estimate, the damage photos and the adjuster.
My Farmers agent recommended a different shop. Do I have to use it?
No. A recommendation is not a requirement. You are free to use the shop you prefer, and your coverage does not change because of it.
Is the estimate free?
Yes, and there is no obligation to have the repair done here afterwards.
What if Farmers approves less than the repair costs?
We submit a supplement with photographs and part numbers so the adjuster can approve the extra work before it starts.
Who pays the deductible?
You pay the deductible to the shop at pick-up; Farmers pays the approved balance of the repair.
How long will the repair take?
It depends on the damage, part availability and adjuster approval times. Bumper, scratch and small dent work is usually a few days; structural damage takes longer. You get a timeline once the estimate is approved.
Do you repair motorcycles as well as cars?
Yes, we work on both.
Anything else, call (323) 661-6600 or come to 12911 Cerise Ave, Hawthorne, CA 90250.
