State Farm Collision Repair in Hawthorne, CA
State Farm claim repairs in Hawthorne, CA
State Farm is the largest auto insurer in California, so a good share of the cars in our bays are here on a State Farm claim. The Body Shop Collision Repair is a family-owned shop at 12911 Cerise Ave in Hawthorne, we accept every carrier, and we handle the insurance side ourselves: the written estimate, the photographs, the adjuster, the supplements. You drop the car off and we keep you posted.
What happens, step by step
- File the claim. Use the State Farm mobile app, statefarm.com, your local State Farm agent, or the claims number on your policy documents. Keep the claim number to hand.
- Free estimate. Drive in during opening hours, no appointment needed. We inspect the car, write up parts and labour and photograph everything, including damage hidden behind bumper covers and inner panels.
- We submit to State Farm. Estimate and photo set go across under your claim number.
- Review and supplements. State Farm may inspect the car here or work from photos. If the approved figure does not match what the car needs, we document the difference and request a supplement.
- Repair. Panel and structural work, replacement parts, refinishing with the paint matched to your car, reassembly and a final inspection.
- Pick-up. You pay the deductible, State Farm pays the approved balance.
Repairs we carry out on State Farm claims
- Collision repair and panel replacement
- Bumper and fender repair or replacement
- Car painting, colour matching and refinishing
- Paintless dent removal (PDR) and conventional dent repair
- Scratch repair
- Claims assistance: estimates, photo documentation, supplements, adjuster communication
- Towing arranged through a third-party partner
- Cars and motorcycles
About the repair network
State Farm runs a network of participating repair facilities and you may be offered one when you file. Taking that offer is optional. In California the owner of the vehicle chooses the shop, and using an independent one does not reduce your coverage or slow the claim down on our side. If you want it explained before you decide, call (323) 661-6600.
Address and hours
12911 Cerise Ave, Hawthorne, CA 90250
Phone: (323) 661-6600
Email: 711body@gmail.com
Mon-Fri 9:00 AM - 7:30 PM · Sat 10:00 AM - 7:00 PM · Sun 11:30 AM - 4:30 PM
After-hours towing and drop-off available - call us.
See the insurance claims overview, or our pages on GEICO, AAA, Progressive, Allstate, Mercury and Farmers claims.
State Farm claim questions we hear most
Do I have to use a State Farm network shop?
No. State Farm can recommend a participating shop, but in California the choice of repair facility belongs to the vehicle owner. Bringing the car to The Body Shop Collision Repair in Hawthorne does not affect your claim.
Do you accept State Farm insurance?
We accept all insurance companies, State Farm included. Bring the claim number and we handle the estimate, the photos and the adjuster.
How do I start a State Farm claim?
Through the State Farm mobile app, statefarm.com, your local agent, or the claims number in your policy documents. Once you have the claim number, bring it to us with the car.
Is the estimate free?
Yes. Estimates are free and you are under no obligation to repair with us.
State Farm approved less than my repair costs. What do you do?
We file a supplement: extra photos, part numbers and a written explanation go to the adjuster for approval before the additional work is done.
Who pays the deductible?
You pay the deductible to the shop at pick-up. State Farm pays the approved balance of the repair.
How long does the repair take?
It depends on the damage, part availability and adjuster approval. Scratches, small dents and bumper work usually take a few days; structural collision damage takes longer. We give a timeline once the estimate is approved.
Do you need an appointment for a drop-off?
No. Business hours are Monday to Friday 9:00 AM to 7:30 PM, Saturday 10:00 AM to 7:00 PM and Sunday 11:30 AM to 4:30 PM.
Not covered here? Call (323) 661-6600 or visit 12911 Cerise Ave, Hawthorne, CA 90250.
